We all know how important it is to hire the right person. The right person can make your work easier and help your business grow. On the other hand, if you hire the wrong person, it could set back your business and cause you extra time at work and stress. When hiring a virtual administrative assistant (VA), it can be tough to know exactly what skills to be on the lookout for. There are different skill levels of VAs, so there is no “one-size-fits-all” level of skill a VA will possess. However, there are some clear-cut skills you will want to look for when hiring a VA.
1. Tech Savvy
If you’re hiring a virtual administrative assistant, chances are you’re looking for someone who can perform all of their duties without having to ask for help. That means they have to be able to use the tools and platforms your business relies on, such as email, scheduling programs, and document-sharing platforms.
A virtual assistant should be able to identify and solve problems on their own—and not just ones that are easy for them to solve. They should also be able to identify and solve problems that are difficult or impossible for them to solve (e.g., “I need this file by tomorrow morning” or “Can you find me an expert in this field?”). In other words, they should be capable of thinking outside of the box when faced with unexpected challenges!
3. Detail Oriented
A virtual assistant is the right person to have at your disposal if you have a lot of tasks that need to be done and you’re looking for someone who can take care of them. They’re responsible for keeping track of everything, so they need to be detail-oriented. This means they’ll be able to keep your calendar organized, track any commitments you have made, and ensure nothing falls through the cracks.
4. Multitasking Ability
When managing several different projects at once, you must manage each one effectively while still staying on top of other aspects of your job. You’ll need multitasking ability to stay focused on what needs to be done right now while also remembering what’s coming up next.
5. Ability to Work Independently
A virtual administrative assistant should be able to work independently, but that doesn’t mean you should hire someone afraid to ask for help if they need it. A great VA will have all the skills and experience necessary to be successful on their own. Still, they’ll also be able to admit when they need assistance or a second pair of eyes.
6. Great Communication Skills
Virtual assistants must communicate clearly with their clients to complete tasks effectively and efficiently. The best way to see if your candidate has great communication skills is through their writing samples. Whether in emails or regular correspondence, make sure they can write plainly and clearly on any topic.
7. Team Player
A virtual assistant is a team players, and they should be able to demonstrate that in their work. If you’re hiring them to work with your remote team, they should show that they can collaborate effectively with other remote workers. They should also be able to show that they can handle feedback, criticism, and ideas from others without getting defensive or feeling personally attacked.
Hiring a virtual administrative assistant is easier said than done. Not only do you have to find someone with all the right skills, but they also need to be able to adapt quickly as your needs change over time. Make sure your future VA can easily adjust their methods and processes when necessary, or else you’ll be stuck with someone who isn’t willing or able to evolve with your company!
A good virtual assistant is authoritative, meaning they have a strong sense of what’s right and wrong, and they’re confident in their own opinions. They don’t just take orders—they give them too. They’ll provide solutions to problems and go the extra mile to ensure you’re satisfied with their work.
The best virtual assistants are proactive and can anticipate your needs. They can manage their own time effectively, so they have time to think ahead and prepare for what’s coming up next.
If you’re looking for a VA who can anticipate your needs and help you stay on top of things, look for someone proactive.
Conclusion: The skills of an administrative assistant.
In summary, you should ask for competent (and hard-working) communication skills. Time management and attention to detail are also key. And because punctuality is a big deal for most companies, look for a candidate that understands time management and scheduling.