How to Apply

Please fill up the form: https://forms.gle/PrrHmf4QySXAmHAr6

Requirements

• 5+ years of proven work experience in administrative roles.
• Experience in client relationship management or customer service is a plus
• Experience in recruitment administrative role is a plus
• Great organization skills
• Strong analytical and reporting skills including measuring performance and KPIs
• Excellent communication skills, must be fluent/native in the English language
• Proficient in Google Workspace.
• Experience using HubSpot is a plus

Responsibilities

• Assist the Account Manager and Operations Director in administrative tasks such as but not limited to sending contracts, updating the CRM and client folder, creating to do lists and scheduling calls/meetings.
• Help the Account Manager and Operations Director solve problems by coming up with concrete actions that lead to fast, meaningful solutions. Provide ETAs and solid updates on completion.
• Maintain account records and thorough documentation of the client interactions and lifecycle of their business
• Assist the Recruitment Team by organizing the documents and updating the CRM for all applicants.
• Reply to emails in a timely manner.
• Prepare periodic reports on account status and health, clearly communicate the progress to internal and external stakeholders.

Work Setup:

• 100% Remote Work
• Monday to Friday, 8AM-5PM EST (8 hours shift with 1 hour break)
• US Holidays

Benefits:

• 13th Month Pay
• Paid Service Incentive Leave
• Annual performance appraisal subject for review