EO Candidates - Elevate Outsourcing

Clyde – Executive Assistant

ACCOUNT MANAGER
- Managing 5 team leaders and around 100 Customer Care agents
- Mentoring and conducting management meetings
- Attends client meetings to discuss updates
- Monitors SLAs to make sure they’re met on a daily basis
SENIOR TEAM LEADER
- Managing a team of around 20 Customer Service Representatives for a US E-Commerce company
- Reviews team metrics
- Mentors and coaches the team
- Oversees the team in the absence of the Account Manager
CUSTOMER SERVICE TEAM LEADER
- Managed a team of 10 Customer Service Agents
- Focused on coaching/mentoring to ensure agents are hitting Agent-level KPIs

Elite-level, concierge assistance for busy executives.

Get more exposure for your brand across multiple platforms

Professionally Edited Video and Audio Files

Web design, logos & marketing material

Organization and completion on time and within budget.

White-glove, elite service for your customers.

Organizing every financial transaction made through the course of business operations.

Blogs, e-books, marketing emails, sales letters, speeches, etc.

Sourcing venues, securing vendors for a successful event

Arrangements made, schedules set, trips planned

Candidate scheduling, onboarding & training assistance

Calendar scheduling, appointment setting, lifestyle enablement