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Clyde – Executive Assistant

Work Experience:

ACCOUNT MANAGER
- Managing 5 team leaders and around 100 Customer Care agents
- Mentoring and conducting management meetings
- Attends client meetings to discuss updates
- Monitors SLAs to make sure they’re met on a daily basis
SENIOR TEAM LEADER
- Managing a team of around 20 Customer Service Representatives for a US E-Commerce company
- Reviews team metrics
- Mentors and coaches the team
- Oversees the team in the absence of the Account Manager
CUSTOMER SERVICE TEAM LEADER
- Managed a team of 10 Customer Service Agents
- Focused on coaching/mentoring to ensure agents are hitting Agent-level KPIs

Meet The Candidate

Executive Support

Elite-level, concierge assistance for busy executives.

Social Media Marketing

Get more exposure for your brand across multiple platforms

Audio & Video Editing

Professionally Edited Video and Audio Files

Design Services

Web design, logos & marketing material

Project Management & Reporting

Organization and completion on time and within budget.

Customer Service

White-glove, elite service for your customers.

Bookkeeping Services

Organizing every financial transaction made through the course of business operations.

Writing & Editing

Blogs, e-books, marketing emails, sales letters, speeches, etc.

Event Planning

Sourcing venues, securing vendors for a successful event

Travel Planning

Arrangements made, schedules set, trips planned

HR Management Assistance

Candidate scheduling, onboarding & training assistance

Personal

Calendar scheduling, appointment setting, lifestyle enablement

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Clyde – Executive Assistant

Work Experience:

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Meet The Candidate

Executive Support

Social Media Marketing

Audio & Video Editing

Design Services

Project Management & Reporting

Customer Service

Bookkeeping Services

Writing & Editing

Event Planning

Travel Planning

HR Management Assistance

Personal

Don’t see what you need? Contact us and tell us your specific needs