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Clyde – Executive Assistant
Work Experience:
ACCOUNT MANAGER
Managing 5 team leaders and around 100 Customer Care agents
Mentoring and conducting management meetings
Attends client meetings to discuss updates
Monitors SLAs to make sure they’re met on a daily basis
SENIOR TEAM LEADER
Managing a team of around 20 Customer Service Representatives for a US E-Commerce company
Reviews team metrics
Mentors and coaches the team
Oversees the team in the absence of the Account Manager
CUSTOMER SERVICE TEAM LEADER
Managed a team of 10 Customer Service Agents
Focused on coaching/mentoring to ensure agents are hitting Agent-level KPIs
Meet The Candidate
Gale – Executive Assistant
Work Experience:
OFFICE AND MARKETING ASSISTANT
Manual and Automatic Lead Generation
Worked with spreadsheets, sales and purchase ledgers and journals
Create, implement and track marketing campaigns
Handled Social Media
VA FOR INVESTOR/PROPERTY MANAGER
Finds, deals with and evicts tenants
General oversight, repairs and maintenance of the property
Searching/scheduling artisans for repair
Create and implement marketing strategies
VA FOR REALTOR
Generate leads from Mojo and Sales dialer
Appointment setting for property viewing
Cold calling sellers and realtors
Skip tracing
Meet The Candidate
Christine Joyce – Executive Assistant
Work Experience:
MARKETING MANAGER
Manage social media accounts
Run paid media campaigns
Craft content for posting
SOCIAL MEDIA MANAGER
Handled campaigns for Facebook, Instagram, Google and Linked In
Handled client brand pages
MARKETING AND COMMUNICATIONS COORDINATOR
Managed marketing and communications of the brand
Handled client relations and business development
Meet The Candidate
Juan Carlo – Executive Assistant
Work Experience:
EXECUTIVE ASSISTANT
Managed information flow
Managed director’s calendars and set up meetings
Take minutes of the meeting
Managed emails and maintained the office filing system
JUNIOR PROJECT MANAGER
Planned and executed specific projects
Liaised with the team about their roles and responsibilities
Ensured the goals of the project are met
Day-to-day projects and monitoring and evaluation
TRANSACTION COORDINATOR
Ensured everything stays on track throughout the selling process
Quickly and efficiently managing any issues that arise with buyers and sellers
Acting as a point of contact to address any questions
Meet The Candidate
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